Our core points of difference
At Clayton & Cosier, we believe that customer service is the key to our success. We’ve got higher levels of technical skill and credibility than you would expect from anyone in the industry, but the qualities that truly set us apart are our principles. We believe that our customers aren’t just entitled to high-quality results when they invest in professional painting: they’re entitled to courteous, respectful, and individually focused service with minimal interruption to their routine.
From body corporates, to small businesses, to residential properties, our focus is the same: we’re driven by our passion for quality services.
Our reputation is important to us, which is why we’re continually evolving our practices and improving our skills. We’re proud of what we’ve achieved over the years, and how we’ve consistently delivered the finest finishes that come from our superior attention to detail and commitment to excellence.
We believe that the most important factor in upholding quality is customer service. With the help of our partners, we are proud to give our customers unmatched levels of professional attention and support, a noteworthy range of choices, and the discretion and respect they’d expect of true professionals.
Our company
At Clayton & Cosier, we know how important it is to our credibility to follow the rules set by the industry and the government. We respect our customers, which is why we abide by the rules of our accreditations, including undertaking regular training and being subject to reviews. We are regularly monitored to make sure we’re compliant with the criteria for membership and accreditation set by the following bodies:
- QBCC
- MPA
- ASIC
We’re also comprehensively insured, to safeguard the wellbeing of all our employees and customers. We’re prepared for whatever the future brings, and these measures are detailed in our safety, rehabilitation, and company structure policies, which we can supply on request.
At Clayton & Cosier, we only hire the best candidates. Our employees have the same principles and values as the company’s founders, and they’re selected as much for their customer service skill as for their technical ability.
Our staff are all fully qualified in their trade, and are committed to continual performance improvement and professional development to ensure that they’re always at the top of their field.
